{"xsrfToken":"c78a25968c16452b09bfff7ab01a0d2002a466b0_lout","branding":{"id":"2","key":"dsps","name":"Bosch eBike InfoCenter Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/7","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#000000","headerLinkHoverBGColor":"#000000","headerBadgeColor":"#000000"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Willkommen beim ashnet support portal","sharedPortalName":"ashnet support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim ashnet support portal","sharedPortalName":"ashnet support","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Welcome to the ashnet support portal","sharedPortalName":"ashnet support","localeDisplayName":"Englisch (Vereinigte Staaten)"},"en-UK":{"localeDisplayName":"Englisch (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#92847f","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"dsps","projectId":10002,"serviceDeskId":2,"name":"Bosch eBike InfoCenter Support","description":"<p>Hier erhalten Sie Unterstützung zu Ihrem Bosch eBike InfoCenter. Sie können aus den bereitgestellten Optionen eine Support Anfrage auswählen.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"9","name":"Fragen zu Lizenzierung und Abrechnung","descriptionHtml":"","callToAction":"Fragen zu Lizenzierung und Abrechnung","introHtml":"<p>Wählen Sie dies, wenn Sie Fragen zur Lizenzierung oder Abrechnung haben.</p>","icon":10433,"iconUrl":"https://ashnet-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10433","groups":[2],"key":""},{"id":"11","name":"Sonstige Fragen","descriptionHtml":"","callToAction":"Sonstige Fragen","introHtml":"<p>Das Gesuchte nicht gefunden? Wählen Sie diese Option und wir helfen Ihnen weiter.</p>","icon":10426,"iconUrl":"https://ashnet-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10426","groups":[2],"key":""},{"id":"10","name":"Fragen zur Produktevaluierung","descriptionHtml":"","callToAction":"Fragen zur Produktevaluierung","introHtml":"<p>Probieren Sie unser Produkt aus und suchen Sie nach weiteren Informationen? Wählen Sie dies und wir beantworten Ihre Fragen gerne.</p>","icon":10427,"iconUrl":"https://ashnet-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10427","groups":[2],"key":""},{"id":"12","name":"Einen Fehler / Bug mitteilen","descriptionHtml":"","callToAction":"Einen Fehler / Bug mitteilen","introHtml":"<p>Berichten Sie uns von den aufgetretenen Problemen.</p>","icon":10439,"iconUrl":"https://ashnet-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10439","groups":[2],"key":""},{"id":"13","name":"Ein neues Feature vorschlagen","descriptionHtml":"","callToAction":"Ein neues Feature vorschlagen","introHtml":"<p>Berichten Sie uns von Ihrer Idee eines neuen Features.</p>","icon":10405,"iconUrl":"https://ashnet-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10405","groups":[2],"key":""},{"id":"14","name":"Verbesserungsvorschlag machen","descriptionHtml":"","callToAction":"Verbesserungsvorschlag machen","introHtml":"<p>Haben Sie einen Verbesserungsvorschlag? Wir sind ganz Ohr.</p>","icon":10407,"iconUrl":"https://ashnet-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10407","groups":[2],"key":""},{"id":"8","name":"Technischer Support","descriptionHtml":"","callToAction":"Technischer Support","introHtml":"<p>Benötigen Sie Hilfe bei der Installation, Konfiguration oder Problemlösung? Wählen Sie dies, um Unterstützung anzufordern.</p>","icon":10430,"iconUrl":"https://ashnet-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10430","groups":[2],"key":""},{"id":"25","name":"E-Mail","descriptionHtml":"","callToAction":"E-Mail","introHtml":"<p>E-Mail Support</p>","icon":10433,"iconUrl":"https://ashnet-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10433","groups":[],"key":""},{"id":"26","name":"Telefon","descriptionHtml":"","callToAction":"Telefon","introHtml":"<p>Anfragen per Telefon</p>","icon":10447,"iconUrl":"https://ashnet-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10447","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"Allgemein"}],"orderMapping":{"2":[8,10,11,12,13,14,9]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"509c37e2-57cb-3dd4-8988-d8832b1fc791","appLinkName":"System Confluence","appLinkUrl":"https://ashnet-gmbh.atlassian.net/wiki","spaceKey":"DSPKB","spaceName":"digital signage platform knowledge base","spaceUrl":"https://ashnet-gmbh.atlassian.net/wiki/spaces/DSPKB","isServer":false},"labels":[],"projectKey":"BEICS","serviceDeskId":2,"kbLinkDomainURLs":["https://ashnet-gmbh.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BEICS","userLanguageHeader":"Anleitungen und Dokumente","userLanguageMessageWiki":"<p>Unter folgendem Link finden Sie die aktuelle Version der verknüpften Handbücher.</p>\n<p><a href=\"https://ashnet-gmbh.atlassian.net/wiki/spaces/DSPKB/pages/46202961/Bosch+eBike+InfoCenter\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Anleitungen und Dokumente</a></p>","defaultLanguageHeader":"Instructions, guides and Documents","defaultLanguageMessage":"You can get the latest version of the digital signage platform manual by clicking the link below\n\n[Instructions, guides and Documents|https://ashnet-gmbh.atlassian.net/wiki/spaces/DSPKB/pages/46202961/Bosch+eBike+InfoCenter]","defaultLanguageDisplayName":"Englisch (Vereinigte Staaten)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOWI2OTEzYS1jYThjLTQwZDMtODBmZi0yMzQ5NjBjNTRjNWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4MDIwMDYsIm5iZiI6MTczNDgwMDgwNn0.0CkGpLXZtilIwZvQhm82EbyInEfDl7rflaf1OUvA3MA","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"29b6913a-ca8c-40d3-80ff-234960c54c5d","tokenDurationInMins":20}},"sharedPortal":{"name":"ashnet support","description":"<p>Willkommen in der Hilfe: Wir helfen Ihnen weiter! Erstellen Sie mithilfe der bereitgestellten Optionen eine Anfrage.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ashnet-gmbh.atlassian.net/wiki","kbLinkDomainURLs":["https://ashnet-gmbh.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}